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Contact Wilson Electronics’s Technical Support Team with any questions at 866-294-1660
Or email: [email protected] Mon.- Fri. Hours: 7am to 6 pm MST.
Lights and Troubleshooting for Mobile Boosters
Note: The power light will turn green when the
Signal Booster is successfully powered up. When
the 800 MHz or 1900 MHz lights are lit green, the
Signal Booster is amplifying the outside signal.
Green: If the indicator lights on the Signal Booster are
green, the unit is powered up and working properly.
Red: If one or more lights on the Signal Booster are
red, this indicates that the Signal Booster has shut
down on that frequency to prevent an oscillation
(feedback). First, make sure that all connections are
tight. The Outside Antenna needs to be moved farther
from the Inside Antenna. Move the Outside Antenna
on the roof of the car to the rear of the car, but at least
8-12 inches from the rear or side windows. Reset the
Signal Booster by disconnecting then reconnecting
the power to the Signal Booster.
Blinking Red: If one or more of the lights on the
Signal Booster are blinking red, this means that the
Signal Booster has shutoff due to close proximity to
the handset or mobile device. Increase the distance
between the handset and the Inside Antenna until
the light is no longer flashing red. Contact Wilson
Electronics Technical Support Team for assistance.
Understanding the Signal Booster Lights
All green lights: Signal Booster
is working properly
Solid Red Light: Signal Booster
has shut down on that frequency
Blinking Red: Signal Booster
has shutoff
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